Business Systems and Automation

Choose, configure, and implementthe right system for your business

4ITX helps businesses replace scattered spreadsheets, forgotten follow ups, disconnected tools, and manual processes with practical CRM, ERP, and SaaS solutions. We assess your needs, recommend the suitable platform, configure it, migrate data, train users, and provide ongoing support.

Plan Your CRM or ERP Ask About 4ITX AIO

Connected business system combining leads, customers, tasks, quotations, invoices, inventory, reports, and collaboration

Problems we solve

Move from disconnected tools to one organized workflow

Leads stored in different places

Enquiries spread across WhatsApp, email, notebooks, spreadsheets, and employee phones.

Forgotten follow ups

Opportunities are lost because no clear next action or date exists.

Manual quotations and reports

Teams repeatedly create the same documents by hand.

No shared customer history

Notes, calls, quotations, invoices, and activities are not visible in one timeline.

Systems that are too complicated

Employees avoid software that takes too long to learn or update.

Disconnected departments

Sales, finance, inventory, management, marketing, and service teams use different information.

Limited owner visibility

Management cannot quickly see leads, overdue work, sales, payments, or risks.

Scattered spreadsheets, messages, and records transforming into one connected business platform

A clearer operating model

Turn scattered records into shared business visibility

A practical system connects customer history, next actions, documents, operational records, and reports without forcing the team to manage the same information in several places.

One shared lead and customer record
Visible next actions and dates
Repeatable documents and reports
Connected teams and responsibilities
Clearer management visibility

Services

From platform selection to long term support

Business process consultation

Review current workflow, pain points, users, reports, data, and priorities.

Platform selection

Compare CRM, ERP, and SaaS options based on company size, budget, modules, hosting, integrations, and usability.

Configuration and implementation

Set up users, roles, pipelines, fields, workflows, dashboards, documents, and modules.

Data cleaning and migration

Prepare, map, validate, and import customers, leads, products, opening records, and approved data.

Website and lead integration

Connect forms and supported channels so enquiries can enter CRM with source and follow up details.

Automation and workflows

Configure reminders, assignments, approvals, status changes, and notifications.

Training and documentation

Train key users and provide recorded or written guidance where included.

Ongoing administration

Support users, improve reports, manage configuration, and optimize the system.

Supported platforms

Platforms selected according to the business need

4ITX AIO

For small businesses needing a professional website, easy website management, customer and lead follow up, and simple finance tools in one managed package.

4ITX owned product
Separate hosted installation for every client
Managed hosting
Custom client website
Business email
CRM and simple finance
Arabic and English documentation and training
Basic remote support

Explore 4ITX AIO

Bitrix24

For businesses requiring CRM, pipelines, tasks, collaboration, communication tools, and structured team workflows.

Zoho CRM and Bigin

For sales teams needing cloud based lead, customer, pipeline, activity, and reporting tools with relatively fast deployment.

Odoo

For businesses needing broader modules such as CRM, sales, invoicing, purchasing, inventory, projects, HR, manufacturing, and other ERP functions.

ERPNext

For companies seeking an open source ERP approach covering accounting, sales, purchasing, inventory, projects, manufacturing, HR, and related modules.

SuiteCRM

For selected self hosted CRM projects, existing installations, or open source CRM requirements.

Vtiger CRM

For selected sales, support, and customer management projects, especially where the client already uses the platform.

Existing SaaS systems

4ITX may assist with supported existing cloud applications, migration, configuration, or integration after reviewing access and scope.

Platform and provider note

Platform availability, functionality, API access, subscription limits, hosting requirements, and third party pricing are controlled by the software provider and may change. 4ITX implementation fees do not automatically include vendor subscriptions.

4ITX AIO approved package

A simpler all in one starting point for small businesses

EGP 1,000per monthor EGP 10,000 per year

Domain
Managed hosting
Professional custom website
10 business email accounts
1 GB per inbox
Easy website management
Customer and lead management
Simple finance management
Arabic and English support
Basic remote support

Online Store upgradeEGP 500 per month

Explore 4ITX AIO

4ITX AIO connecting a professional website, customer follow up, simple finance records, training, email, and support

Third party accounts and charges such as Meta, WhatsApp Business, Brevo, Paymob, and other providers remain the client responsibility.

Custom development, expanded support, special integrations, and additional modules may require a separate quotation.

Finance features are simple operational tools and are not a replacement for professional accounting, tax, legal, or auditing services.

Implementation pricing

Clear pricing based on scope, not vague software promises

Software subscriptionImplementationData migrationCustomization or integrationsTrainingOngoing support

CRM, ERP, and SaaS implementation pricing
Service	Recommended 4ITX fee	Typical scope
Platform consultation	EGP 3,000 to 7,500	Needs assessment, comparison, and implementation plan
Basic SaaS configuration	EGP 7,500 to 20,000	Account setup, users, permissions, basic fields, one workflow, and training
CRM Starter implementation	EGP 20,000 to 35,000	Pipeline, leads, customers, activities, basic import, and training
CRM Business implementation	EGP 35,000 to 60,000	Multiple pipelines, automation, reports, migration, and integrations
Basic ERP implementation	EGP 75,000 to 150,000	Limited modules, 5 to 10 users, configuration, migration, and training
Full ERP implementation	EGP 150,000+	Comprehensive modules, many users, customization, data, and integrations

Scope based pricing note

ERP and advanced CRM work remains scope based. Final price depends on modules, users, branches, data condition, integrations, reports, custom workflows, hosting, training, and support. These ranges are not automatic final quotations.

Managed administration

Keep your business system useful after launch

Managed business system administration plans
Plan	Price	Included work
SaaS Care	EGP 3,000 per month	Up to 5 administration and support hours
SaaS Optimize	EGP 6,000 per month	Up to 12 hours, monthly review, and basic improvements
SaaS Managed	EGP 10,000 per month	Up to 25 hours, administration, reports, workflows, and priority support

Examples of managed administration work

User and permission administration
Pipeline and workflow adjustments
Form and field configuration
Basic reports and dashboards
Import assistance
Troubleshooting
Vendor coordination
Training for new key users
Ongoing optimization within allowance
Time outside the allowance is charged at the agreed rate

Implementation process

A controlled path from discovery to adoption

Discovery

Understand the company, users, problems, tools, reports, and priorities.

Platform recommendation

Compare suitable options and agree on the approach.

Scope and workflow design

Define modules, records, fields, statuses, roles, reports, integrations, and exclusions.

Configuration and development

Configure the platform and build approved custom work.

Data preparation and migration

Clean, map, test, and import approved data.

Testing and acceptance

Test workflows, permissions, data, and reports before launch.

Training and launch

Train the team, go live, and provide initial support.

Improvement and support

Optimize workflows, fix gaps, and transition to ongoing care.

Business software implementation process from discovery and platform selection through migration, testing, training, launch, and optimization

Commercial rules

Important project and pricing principles

Vendor subscriptions are normally purchased directly by the client.
4ITX invoices separately for consultation, implementation, migration, training, support, and custom development.
Standard, clearly defined implementations may use fixed pricing.
Changing requirements and custom integrations may use milestone or time and material pricing.
Third party price or currency changes are passed to the client.
Recommended payment structure: 50% at start, 30% after configuration and testing, and 20% at go live.
4ITX provides training for key users and one trainer, not unlimited individual user training.
Implementation excludes work on unsupported platforms or tools requiring provider approval.

Egyptian business team collaborating around connected CRM, ERP, customer, sales, inventory, and reporting dashboards

Who this is for

Systems designed around real teams and operating needs

Sales teams using spreadsheets or WhatsApp for leads
Real estate agencies and property developers
Training and education companies
Marketing and advertising agencies
Business consulting firms
Automotive dealerships
Service companies preparing quotations and follow ups manually
SMEs needing CRM without an internal implementation team
Distributors and wholesalers needing inventory visibility

Frequently asked questions

CRM and ERP implementation questions, answered clearly

Does implementation include the software subscription?

Usually not. Vendor subscriptions, cloud usage, messaging, payment gateway fees, and other third party costs are paid by the client unless explicitly included.

Which platform is best?

It depends on company size, workflow, modules, budget, users, data, integrations, hosting preference, and employee adoption.

Can 4ITX migrate Excel data?

Yes, after reviewing file quality, fields, duplicates, missing information, and the target platform.

Can the CRM connect to our website?

Yes, according to the platform, API availability, and agreed scope.

Is 4ITX AIO a full ERP or accounting system?

No. It is a simpler business management package for small businesses. Finance features are basic operational tools.

Can 4ITX customize Odoo, ERPNext, or another platform?

Yes, when technically suitable and clearly scoped. Custom work requires a separate quotation.

What happens after launch?

The project may include a limited support period. Ongoing administration and optimization are available through managed plans.

Talk to 4ITX

Build a business system your team will actually use

Tell 4ITX how your company currently manages leads, customers, quotations, invoices, tasks, inventory, and reports. We will help identify whether 4ITX AIO, a CRM platform, an ERP system, or a custom application is the best starting point.